Customer Service Representative Jobs in San Antonio, TX

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 148 Jobs

Customer Service Representative (Dental & Vision Benefits) Remote Nebraska

  • San Antonio, TX
  • 3 days ago
  • San Antonio, TX
  • 3 days ago

Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....

Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....

Customer Service Representative - Tech Support -TX Only (WAH-Seasonal)

  • San Antonio, TX
  • moments ago
  • San Antonio, TX
  • moments ago

This is a SEASONAL position. Please consider this before applying. GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in...

Senior Customer Service Representative - Remote in CST

  • San Antonio, TX
  • 1 hour ago
  • San Antonio, TX
  • 1 hour ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...

Remote Work

Lead Retail Sales Associate / Customer Service

  • San Antonio, TX
  • 11 hours ago
  • San Antonio, TX
  • 11 hours ago

Overview Hiring immediately for a lead retail sales associate / customer service representative in the beauty industry....

Retail Sales Associate / Customer Service

  • San Antonio, TX
  • 11 hours ago
  • San Antonio, TX
  • 11 hours ago

Overview Hiring immediately for a retail sales associate / customer service representative in the beauty industry....

Inside Sales Customer Service Representative, San Antonio

  • San Antonio, TX
  • 12 hours ago
  • San Antonio, TX
  • 12 hours ago

Salary Not Available Position range in Bexar County $28k - $44k Per Year Inside Sales Customer Service Representative, San Antonio BERRIDGE MANUFACTURING COMPANY Occupation: Customer Service Representatives...

Client Service Associate

  • San Antonio, TX
  • 15 hours ago
  • San Antonio, TX
  • 15 hours ago

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through...

New Braunfels Branch Member Service Representative - Full Time

  • San Antonio, TX
  • 15 hours ago
  • San Antonio, TX
  • 15 hours ago

Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the New Braunfels branch location starting at $20.00/hour!...

Job Description and Requirements The RBFCU Branch Operations Team is seeking a full time float for our Southeast/Northwest Region starting at $20.00/hour! Bilingual in Spanish and English?...

Customer Service Agent

  • San Antonio, TX
  • 15 hours ago
  • San Antonio, TX
  • 15 hours ago

Back to results Customer Service Agent Branches & Operations Full-time San Antonio, TX, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star...

Customer Service Representative (Loan Consultant II)

  • Live Oak, TX (11 miles from San Antonio, TX)
  • 1 day ago
  • Live Oak, TX (11 miles from San Antonio, TX)
  • 1 day ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative (Mon-Fri) Contract To Hire

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

We're seeking a detail-oriented Customer Service Representative to join our growing team in San Antonio....

About this role: Wells Fargo is seeking an Associate Customer Service Representative (Bilingual - Spanish/English required) in Consumer Lending....

Customer Service Representative (Bilingual)

  • Balcones Heights, TX
  • 1 day ago
  • Balcones Heights, TX
  • 1 day ago

Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in San Antonio, TX offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in San Antonio, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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